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Data Migration guide
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Broadcasts and data from other solutions can be transferred to the Shoplive solution.
Migration data list
The migration service is a service that allows you to use the original video and viewer data (number of users, chat, number of likes, etc.) of broadcasts conducted using other solutions in the same way on Shoplive.
Broadcast data
You can transfer all of the following items
Item | Description |
---|---|
Video original file | MP4 file of broadcast video ( FHD 1080x1920 resolution is recommended) |
broadcast date | Date and time the broadcast took place |
broadcast title | Title of the broadcast (maximum 255 characters) |
Views (total viewers) | Number of views for the broadcast (You can select whether or not to include replay views) |
Maximum concurrent users | Maximum number of concurrent users during live performance |
number of likes | The number of like clicks |
chat history | Excel file of individual broadcasts of transmitted chats |
Chat data
By transferring chat data for each broadcast, you can show the same chat that took place during the broadcast in the replay.
Item | Description |
---|---|
Chat input time | The time the user's chat was sent |
user ID | ID that can guarantee user uniqueness |
username | User nickname displayed in chat window |
Chat content | Chat content entered by the user |
Products by broadcast
Products introduced in a broadcast can be added to the Shoplive admin and added directly to the broadcast after previous tasks such as video and chat are completed.
For information on how to add products to Shoplive Admin, please refer to the Creating Products and Adding and Removing Products guides.
If you refer to the above and forward the data to the Shoplive representative, the Shoplive solution can provide the same broadcasts as other solutions through broadcast migration.