Error codes

    Error codes


    Article summary

    Connection

    Code

    Description

    Error message

    Case

    -102

    Authentication Fail

    Authentication failed.

    -115

    Guest Login is Not Allowed

    Guest login is not allowed.

    Occurs when a guest accesses when the campaign setting is to allow only logged in users to enter.

    -200

    Customer Account Not Found

    This service does not exist.

    This occurs when  incorrect accessKey used

    -201

    Customer Account Expired

    The service is unavailable.

    This occurs when the customer contract has expired.

    -204

    Invalid signature

    There is an error in your authentication information.

    This occurs when the security authentication token (JWT) used was created by incorrect  secretKey.

    -412

    Expired Session

    Your session has expired.

    This occurs when the validity time of the security authentication token (JWT) has expired.

    -500

    Server Error

    Server error.


    Broadcast entrance

    Code

    Description

    Error message

    Case

    -500

    Server Error

    Server error.

    -710

    Campaign Not Found

    The broadcast cannot be found.

    Occurs when the broadcast to enter cannot be found.

    -711

    Campaign Not Honesty

    This is not an ongoing broadcast.

    Occurs when the broadcast you wish to enter is not in progress.


    On air

    Code

    Description

    Error message

    Case

    -411

    Duplicate Session

    The session was disconnected because you connected from another device.

    This is the error message that the previously connected user receives when they connect from different browsers or devices with the same user account. The user's session is terminated, and a message is displayed indicating that they can reconnect.


    etc

    Code

    Description

    Error message

    Case

    9001

    There is no shared URL.

    If there is no URL to share set when you click the Share button, sharing will not be performed.

    9500

    Unsupported OS version to use OS PIP mode.

    Devices below OS 8 do not support OS PIP.


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