.png){kind=logo}
Simulcasting
- Print
Simulcasting
- Print
Article summary
Did you find this summary helpful?
Thank you for your feedback
Shoplive supports live streaming service via Real-Time Messaging Protocol (RTMP).
Simultaneous live streaming transmission is possible for platforms that provide RTMP information (stream key).
How to simulcast
Check the stream URL/key of the simulcast platform.
Fill in and save the information of Streaming > Simulcast > Stream URL and Key for the relevant platform.
.png "image(101).png")
Click the Begin simulcasting in the campaign console once the livestream has begun.
.png "image(102).png")
YouTube
You can go live on YouTube 24 hours after creating the channel. Note that there is a delay than the actual broadcast. (Approximately 10 seconds depending on the network environment)
Login to the YouTube Studio page.
Click on the Livestreaming icon on the top right.
.png "image(104).png")
Click the Start under Right Now once the live setting window opens
.png "image(105).png")
Select the streaming type when starting live for the first time.
(It is set automatically after the first registration) Select Get started > Stream type > Streaming software.
.png "image(106).png")
Copy the stream URL and key provided by YouTube to the Shoplive admin.
.png "image(107).png")
Paste the stream URL and key to the Shoplive admin.
.png "image(108).png")
YouTube livestreaming will start once you click on the Start simulcast after the campaign has started.
.png "image(629).png")
Go to Facebook Live. (Facebook Live > Start Live Video)
.png "image(109).png")
.png "image(110).png")
Select the Streaming software as a video source.
.png "image(111).png")
Copy the stream URL and key provided by Facebook
.png "image(112).png")
Copy the Stream URL and Stream key and paste them to the Shoplive admin.
.png "image(113).png")
Connect the video by clicking the Start simulcast button.
.png "image(631).png")
Once the video is connected to Facebook, insert video details to complete the preparation to start the livestream.
Green check button will appear when complete.
Simulcasting will begin once you tap on ‘Go live’ on the left bottom of the Facebook screen.
.png "image(114).png")
Facebook Live will end when the livestream ends.
FAQ
Q. Is Instagram simulcasting possible?
A. Please contact your Shoplive representative if you would like to do Instagram simulcasting.
Q. What should I do if I want to do simulcasting on platforms other than YouTube and Facebook?
A. If you look at the bottom of the Admin- Streaming tab, there is a "Add simultcast channel" button. Click the Add button and enter the stream URL and key.
Q. Is simulcast rehearsal possible?
A. Simulcast rehearsals cannot be conducted separately. Please use closed campaign or a test account as needed.
Q. Can you see quizzes, event pop-ups, and products on sale simultaneously on the simulcast platform?
A. Viewers watching live through simulcast cannot participate in quizzes and events, and products on sale are not shown. We recommend that a separate guidance to social media viewers are provided.