Creating FAQ pop-ups

    Creating FAQ pop-ups


    Article summary

    Shoplive provides a FAQ pop-up that can be used on broadcast.

    Create a FAQ pop-up

    1. Click the Create pop-up button at the right-top of the Pop-ups menu.

    2. Select FAQ.

    3. Enter the Title and Content.


    4. You can register multiple questions and answers by clicking the Add button.

    5. If you click the icon in the preview on the right screen, you can see how it appears in the player.

    6. Click the Save button.


    Click events

    You can set a click event for each answer.

    Function

    Description

    None

    No event occurs after a click

    Link

    Turns to designated URL

    Link (New window)

    Opens up a new tab to designated URL

    Download coupon

    Sends coupon code through ‘messageCallback’.  (Requires client’s integration)

    User defined

    Sends desired PAYLOAD in a JSON format

    Pop-up image

    An image pop-up is displayed at the bottom